Support
Need a hand with Quiet Clean? Here are quick answers, and you can always email us.
Contact: [email protected]
We usually reply within a couple of days. It helps to include your iPhone model and iOS version.
What Quiet Clean does
Quiet Clean scans the photo library on your iPhone for big videos, similar videos and photos, old screenshots, screen recordings and Live Photos. It suggests the best one to keep in each group of look-alikes, shows you how much space you'll get back, and lets you review everything before anything is removed. It can also make large videos smaller and turn Live Photos into stills. All of this happens on your iPhone.
Frequently asked questions
I deleted something by mistake. Can I get it back?
Yes. Everything Quiet Clean removes goes to Recently Deleted for 30 days. Open the Photos app, go to Collections, scroll down to Utilities, tap Recently Deleted (you may need Face ID or your passcode), select the items, and tap Recover. After 30 days, iOS removes them permanently.
Why didn't my storage go down right away?
Items in Recently Deleted still take up space until they're permanently removed. To free the space now, open Recently Deleted in Photos and delete them there. Only do this once you're sure.
What's free?
Scanning and reviewing are free: you can scan your whole library, see every group with its real size and watch a smaller copy of a video before you pay anything. Deleting, making videos smaller and turning Live Photos into stills need the one-time unlock. The Unlock screen shows what you've selected before you buy.
How does the purchase work?
Quiet Clean is a one-time purchase made through the App Store. Apple handles the payment; we never see your payment details. The price is shown in the app before you buy.
I got a new iPhone or reinstalled the app. How do I restore my purchase?
Sign in with the same Apple Account you bought it with, open Quiet Clean, and tap Restore Purchases on the Unlock screen. Your unlock comes back at no charge.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and choose Quiet Clean.
Will it touch my favorites or hidden photos?
No. Quiet Clean leaves favorites, hidden items and photos in shared albums alone, and nothing is removed until you confirm.
Does Quiet Clean upload my photos?
No. Photos are analyzed on your iPhone and never leave it. See the Privacy Policy.
Quiet Clean can't see my photos.
Open Settings › Apps › Quiet Clean › Photos and choose Full Access. With limited access, Quiet Clean can only see the photos you picked.